Refund policy

Return Policy

We want you to love what you wear. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of your purchase. To be eligible for a return:

• Item must be unused, unworn, and in its original condition

• Must be returned in the original packaging

• Proof of purchase or order number is required

Returns are not accepted on:

• Sale or discounted items

• Custom or limited edition drops

• Gift cards

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service for your protection.

Refunds

Once we receive and inspect your return, you’ll be notified via email. If approved, a refund will be issued to your original payment method within 5–7 business days.

Exchanges

Need a different size or color? Shoot us an email at rootedcollection1@gmail.com and we’ll get you sorted if stock is available.